Return-Path: Delivered-To: jonatan@ssf.com.mx Received: from vishnu.hosting-mexico.net by vishnu.hosting-mexico.net (Dovecot) with LMTP id GbEUCW0/5Vd0NA0ArLfOng for ; Fri, 23 Sep 2016 09:42:53 -0500 Return-path: Envelope-to: jonatan@ssf.com.mx Delivery-date: Fri, 23 Sep 2016 09:42:53 -0500 Received: from a72-29-243-211.sb.shawcable.net ([72.29.243.211]:51254 helo=RES-EX11.Rlink.PDC) by vishnu.hosting-mexico.net with esmtps (TLSv1:AES128-SHA:128) (Exim 4.87) (envelope-from ) id 1bnRgh-003eUe-7G for jonatan@ssf.com.mx; Fri, 23 Sep 2016 09:42:53 -0500 Resent-From: Received: from mail0.ess.barracuda.com (64.235.153.10) by RES-EX11.Rlink.PDC (192.168.1.52) with Microsoft SMTP Server (TLS) id 14.3.123.3; Fri, 23 Sep 2016 08:44:45 -0600 Received: from mail-ua0-f169.google.com (mail-ua0-f169.google.com [209.85.217.169]) by mx32.ess.sfj.cudaops.com (version=TLSv1.2 cipher=ECDHE-RSA-AES128-GCM-SHA256 bits=128 verify=NO); Fri, 23 Sep 2016 14:41:42 +0000 Received: by mail-ua0-f169.google.com with SMTP id q42so43110210uaq.1 for ; Fri, 23 Sep 2016 07:41:42 -0700 (PDT) DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=ssf-mx.20150623.gappssmtp.com; s=20150623; h=mime-version:references:in-reply-to:from:date:message-id:subject:to :cc; bh=HA9d3JFuGGURSvORmDtwe3PPCKIL1g+WH66Pszcwz64=; b=k59Q/yaZ7nRh38jQCo3JkhCN9bQslVsuv5+RznU/El6hUik9D8Od38QVy+ymqiIRMc sDsF4/DCL2xZi7OzvEA4L/k72B/Hwa6MFo0fj0JzoYfJXSIbTNcxYcuytlqf25MMfHbw RnRFPz1+to7t/5CMZm+SlJl2OBmMgvQ2NX3fbMnPIif4dakDWOew2oWPwk34IJZfU5ux s0H1pploZ8SnDTRXtugRjinqgaYQRPGwq4IiWgqsaxI8UHRTPSfpQyfxoFZaWfQUE2PB aVfVwo87czdnuMLPj3/reQwPiFq0eDnIYZQIgG4mmuD/1Nl28VFrl0GrCZcxuL66B9Z6 znWg== X-Google-DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=1e100.net; s=20130820; h=x-gm-message-state:mime-version:references:in-reply-to:from:date :message-id:subject:to:cc; bh=HA9d3JFuGGURSvORmDtwe3PPCKIL1g+WH66Pszcwz64=; b=GxFH0ATeQNRRGW9G0K7qZaPVJd5SR7D6kM+IFWVUJPZfl/naSN4HwtYObC1hih6+fd v3agZkFJg/9aHAnc7GEUex3TqaGSat0KFc5FrQ/bBzBK/G0DPdP0MSbjMsdDJcvRNu3e 2IrI8hypQZtUarmgPPkrJOucD2hmjWN02se2IuiPRILcBeJpGKjNVtt2jLPDaenCS8yb Nvc1OMUnMeHjdUVP1SbbXYWJWMojXROwKZAIkF6gkJyX1X7dV3dYtZChM+Un2gMbd7Gu xCX1+7l73ETJBVr+1KxAs2NqbGWv/Lu95xligg6seikuvs1KPiZ7uHX3bHCRvX/N7aqA /A+Q== X-Gm-Message-State: AE9vXwNGPPFemxy+ilYS0gKZMgALvGTJISv+W6L73L52tUKOv6oDSyIHqaIlLG8PYc4fLS7LL7WUaY9v4gy/Fg== X-Received: by 10.176.2.208 with SMTP id 74mr3975340uah.168.1474641702268; Fri, 23 Sep 2016 07:41:42 -0700 (PDT) MIME-Version: 1.0 References: <4674262E41D5AD48934259EF903F826301349BCE82@RES-EX11.Rlink.PDC> <4674262E41D5AD48934259EF903F826301349BD270@RES-EX11.Rlink.PDC> <4674262E41D5AD48934259EF903F826301349BDBC3@RES-EX11.Rlink.PDC> <4674262E41D5AD48934259EF903F826301349BDFE8@RES-EX11.Rlink.PDC> In-Reply-To: <4674262E41D5AD48934259EF903F826301349BDFE8@RES-EX11.Rlink.PDC> From: =?UTF-8?Q?Jorge_Garc=C3=ADa?= Date: Fri, 23 Sep 2016 14:41:31 +0000 Message-ID: Subject: Re: FW: Ticket Time Entry Created: T20160921.0021 - FW: Redirect RES e-mails to SSF e-mails (Resource Energy Solutions) To: James Simmons , Stefan Goga CC: Jonatan Gerardo Content-Type: multipart/alternative; boundary="001a113eff12d5c8a0053d2dc6e1" X-BESS-ID: 1474641702-682771-18942-305649-1 X-BESS-VER: 2016.12-r1609082011 X-BESS-Apparent-Source-IP: 209.85.217.169 X-BESS-Spam-Status: SCORE=0.00 using domain:81986 scores of QUARANTINE_LEVEL=4.0 KILL_LEVEL=7.0 tests=BSF_SC0_MISMATCH_TO, HTML_MESSAGE Received-SPF: none (mx32.ess.sfj.cudaops.com: jorge@ssf.mx does not designate permitted sender hosts) X-BESS-Spam-Report: Code version 3.2, rules version 3.2.2.175194 Rule breakdown below pts rule name description ---- ---------------------- -------------------------------- 0.00 BSF_SC0_MISMATCH_TO HEADER: Envelope rcpt doesn't match header 0.00 HTML_MESSAGE BODY: HTML included in message X-BESS-Spam-Score: 0.00 X-BESS-BRTS-Status: 1 X-Spam-Status: No, score=1.0 X-Spam-Score: 10 X-Spam-Bar: + X-Ham-Report: Spam detection software, running on the system "vishnu.hosting-mexico.net", has NOT identified this incoming email as spam. The original message has been attached to this so you can view it or label similar future email. If you have any questions, see root\@localhost for details. Content preview: Hello James. The forwards are correct, however the mails for JDiaz@resourceenergysolutions.com continue forwarding to jonatan@ssf.com.mx, instead of jorge@ssf.mx. Regards. Jorge García Díaz. [...] Content analysis details: (1.0 points, 5.0 required) pts rule name description ---- ---------------------- -------------------------------------------------- 0.5 RCVD_IN_SORBS_SPAM RBL: SORBS: sender is a spam source [209.85.217.169 listed in dnsbl.sorbs.net] 0.0 URIBL_BLOCKED ADMINISTRATOR NOTICE: The query to URIBL was blocked. See http://wiki.apache.org/spamassassin/DnsBlocklists#dnsbl-block for more information. [URIs: xydom.com] 0.0 T_SPF_PERMERROR SPF: test of record failed (permerror) 0.0 HEADER_FROM_DIFFERENT_DOMAINS From and EnvelopeFrom 2nd level mail domains are different 0.0 HTML_MESSAGE BODY: HTML included in message 0.1 DKIM_SIGNED Message has a DKIM or DK signature, not necessarily valid 0.4 RDNS_DYNAMIC Delivered to internal network by host with dynamic-looking rDNS 0.0 T_DKIM_INVALID DKIM-Signature header exists but is not valid X-Spam-Flag: NO --001a113eff12d5c8a0053d2dc6e1 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hello James. The forwards are correct, however the mails for JDiaz@resourceenergysolutions.com continue forwarding to jonatan@ssf.com.mx= , instead of jorge@ssf.mx. Regards. Jorge Garc=C3=ADa D=C3=ADaz. El jue., 22 de sep. de 2016 a la(s) 12:35, James Simmons < JSimmons@resourceenergysolutions.com> escribi=C3=B3: > Name RES Email Address > Forward To > Ricardo Aguilar RAguilar@resourceenergysolutions.com RAguilar@resourceenergysolutions.com> ricardo@ssf.mx ricardo@ssf.mx> > Rogelio Gonzalez RGonzalez@@resourceenergysolutions.com RGonzalez@@resourceenergysolutions.com> rogelio@ssf.mx rogelio@ssf.mx> > Omar Avalos OAvalos@resourceenergysolutions.com OAvalos@resourceenergysolutions.com> omarleonor@ssf.com.mx > > Komal Arora KArora@resourceenergysolutions.com KArora@resourceenergysolutions.com> komal@ssf.com.mx komal@ssf.com.mx> > Jonatan Gerardo JGerardo@resourceenergysolutions.com JGerardo@resourceenergysolutions.com> jonatan@ssf.com.mx jonatan@ssf.com.mx> > Jorge Diaz JDiaz@resourceenergysolutions.com JDiaz@resourceenergysolutions.com> jorge@ssf.mx jorge@ssf.mx> > > Can you confirm that these forwards are correct? This is what I entered > on the ticket. > > James > > From: Stefan Goga > Sent: September 22, 2016 12:31 PM > To: James Simmons > Cc: Jorge Diaz ; Jonatan Gerardo < > JGerardo@resourceenergysolutions.com> > Subject: RE: FW: Ticket Time Entry Created: T20160921.0021 - FW: Redirect > RES e-mails to SSF e-mails (Resource Energy Solutions) > > Seems all e-mails, including Jira, that I send to Jorge Dias are going to > Jonatan Gerardo e-mail. > > Thx, > Stefan > From: James Simmons > Sent: Thursday, September 22, 2016 9:56 AM > To: Stefan Goga SGoga@resourceenergysolutions.com>> > Cc: Jorge Diaz > > Subject: RE: FW: Ticket Time Entry Created: T20160921.0021 - FW: Redirect > RES e-mails to SSF e-mails (Resource Energy Solutions) > > Try again now. > > From: Stefan Goga > Sent: September 21, 2016 5:03 PM > To: James Simmons JSimmons@resourceenergysolutions.com>> > Cc: Jorge Diaz > > Subject: RE: FW: Ticket Time Entry Created: T20160921.0021 - FW: Redirect > RES e-mails to SSF e-mails (Resource Energy Solutions) > > I did but he still doesn=E2=80=99t get anything. > > Stefan > From: James Simmons > Sent: Wednesday, September 21, 2016 5:01 PM > To: Stefan Goga SGoga@resourceenergysolutions.com>> > Cc: Jorge Diaz > > Subject: RE: FW: Ticket Time Entry Created: T20160921.0021 - FW: Redirect > RES e-mails to SSF e-mails (Resource Energy Solutions) > > Forget JIRA for a moment. Send email to JDiaz@resourceenergysolutions.co= m > . Does Jorge get the email? > > From: Stefan Goga > Sent: September 21, 2016 4:59 PM > To: James Simmons JSimmons@resourceenergysolutions.com>> > Cc: Jorge Diaz > > Subject: RE: FW: Ticket Time Entry Created: T20160921.0021 - FW: Redirect > RES e-mails to SSF e-mails (Resource Energy Solutions) > > Hi James, > > We tested through Jira, also I sent an e-mail to the Res e-mail, nothing > was forwarded. > > Thx, > Stefan > > From: Jorge Garc=C3=ADa [mailto:jorge@ssf.mx] > Sent: Wednesday, September 21, 2016 4:23 PM > To: Stefan Goga SGoga@resourceenergysolutions.com>> > Subject: Fwd: FW: Ticket Time Entry Created: T20160921.0021 - FW: Redirec= t > RES e-mails to SSF e-mails (Resource Energy Solutions) > > > ---------- Forwarded message --------- > From: James Simmons JSimmons@resourceenergysolutions.com>> > Date: mi=C3=A9., 21 de sep. de 2016 a la(s) 14:36 > Subject: FW: Ticket Time Entry Created: T20160921.0021 - FW: Redirect RES > e-mails to SSF e-mails (Resource Energy Solutions) > To: Stephanie Marx SMarx@resourceenergysolutions.com>> > Cc: Jorge Diaz > > > Please test this Stefan. Maybe add or update a Comment on an issue with > @jorge and see if he gets the JIRA notification. Or add him as a watcher > and make a Comment. Advise if working. > > James > > From: Xydom Technologies Helpdesk [mailto:help@xydom.com help@xydom.com>] > Sent: September 21, 2016 2:34 PM > To: James Simmons JSimmons@resourceenergysolutions.com>> > Subject: Ticket Time Entry Created: T20160921.0021 - FW: Redirect RES > e-mails to SSF e-mails (Resource Energy Solutions) > > *** Please enter replies above this line *** > > > Time Entry Notification > > James, Ticket (#T20160921.0021) has been Created > =E2=80=A2 Mail Contacts have been created and all RES email address are = now being > forwarded to the > - ssf.mx > - ssf.com.mx > > * Ticket #: T20160921.0021 : FW: Redirect RES e-mails to SSF e-mails > * Tech:Fernando Mendoza > > [http://www.xydom.com/assets/logo-dark-min.png] > > > > > --001a113eff12d5c8a0053d2dc6e1 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable
Hello James. The forwards are correct, however the mails f= or JDiaz@resourceenerg= ysolutions.com=C2=A0continue forwarding to jonatan@ssf.com.mx, instead of jorge@ssf.mx.

Regards.

Jo= rge Garc=C3=ADa D=C3=ADaz.

El jue., 22 de sep. de 2016 a la(s) 12:35, James Simmons <JSimmons@resourceenerg= ysolutions.com> escribi=C3=B3:
Name=C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2= =A0 =C2=A0 =C2=A0 =C2=A0RES Email Address=C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0= =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2= =A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 Forward To
Ricardo Aguilar=C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0RAguilar@reso= urceenergysolutions.com<mailto:RAguilar@resourceenergysolutions.com>=C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 ricardo@ssf.mx<mailto:ricardo@ssf.mx>
Rogelio Gonzalez=C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 RGonzalez@@reso= urceenergysolutions.com <mailto:RGonzalez@@resourceenergysolutions.com>=C2= =A0 =C2=A0 =C2=A0 rogel= io@ssf.mx<mailto:rogelio@ssf.mx>
Omar Avalos=C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0OAva= los@resourceenergysolutions.com<mailto:OAvalos@resourceenergysolutions= .com>=C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0omarleonor@ssf.com.mx<ma= ilto:omarleonor@= ssf.com.mx>
Komal Arora=C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 <= a href=3D"mailto:KArora@resourceenergysolutions.com" target=3D"_blank">KAro= ra@resourceenergysolutions.com<mailto:KArora@resourceenergysolutions.co= m>=C2=A0 =C2=A0komal@ssf.com.mx<mailto:komal@ssf.com.mx>
Jonatan Gerardo=C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0JGerardo@resourceene= rgysolutions.com<mailto:JGerardo@resourceenergysolutions.com>= =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0jonatan@ssf.com.mx<mailto:jonatan@ssf.com.mx>
Jorge Diaz=C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 = =C2=A0 JDiaz@resourceenergysolutions.com<mailto:JDiaz@resourceenergysolution= s.com>=C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0= jorge@ssf.mx<mailt= o:jorge@ssf.mx>
Can you confirm that these forwards are correct?=C2=A0 This is what I enter= ed on the ticket.

James

From: Stefan Goga
Sent: September 22, 2016 12:31 PM
To: James Simmons <JSimmons@resourceenergysolutions.com>
Cc: Jorge Diaz <jorge@= ssf.mx>; Jonatan Gerardo <JGerardo@resourceenergysolutions.com= >
Subject: RE: FW: Ticket Time Entry Created: T20160921.0021 - FW: Redirect R= ES e-mails to SSF e-mails (Resource Energy Solutions)

Seems all e-mails, including Jira, that I send to Jorge Dias are going to J= onatan Gerardo e-mail.

Thx,
Stefan
From: James Simmons
Sent: Thursday, September 22, 2016 9:56 AM
To: Stefan Goga <SGoga@resourceenergysolutions.com<mailto:SGoga@resourcee= nergysolutions.com>>
Cc: Jorge Diaz <jorge@= ssf.mx<mailto:jorg= e@ssf.mx>>
Subject: RE: FW: Ticket Time Entry Created: T20160921.0021 - FW: Redirect R= ES e-mails to SSF e-mails (Resource Energy Solutions)

Try again now.

From: Stefan Goga
Sent: September 21, 2016 5:03 PM
To: James Simmons <JSimmons@resourceenergysolutions.com<mailto:JSim= mons@resourceenergysolutions.com>>
Cc: Jorge Diaz <jorge@= ssf.mx<mailto:jorg= e@ssf.mx>>
Subject: RE: FW: Ticket Time Entry Created: T20160921.0021 - FW: Redirect R= ES e-mails to SSF e-mails (Resource Energy Solutions)

I did but he still doesn=E2=80=99t get anything.

Stefan
From: James Simmons
Sent: Wednesday, September 21, 2016 5:01 PM
To: Stefan Goga <SGoga@resourceenergysolutions.com<mailto:SGoga@resourcee= nergysolutions.com>>
Cc: Jorge Diaz <jorge@= ssf.mx<mailto:jorg= e@ssf.mx>>
Subject: RE: FW: Ticket Time Entry Created: T20160921.0021 - FW: Redirect R= ES e-mails to SSF e-mails (Resource Energy Solutions)

Forget JIRA for a moment.=C2=A0 Send email to JDiaz@resourceenergysolutions.com= <mailto:JDiaz@resourceenergysolutions.com>.=C2=A0 Does Jorge get= the email?

From: Stefan Goga
Sent: September 21, 2016 4:59 PM
To: James Simmons <JSimmons@resourceenergysolutions.com<mailto:JSim= mons@resourceenergysolutions.com>>
Cc: Jorge Diaz <jorge@= ssf.mx<mailto:jorg= e@ssf.mx>>
Subject: RE: FW: Ticket Time Entry Created: T20160921.0021 - FW: Redirect R= ES e-mails to SSF e-mails (Resource Energy Solutions)

Hi James,

We tested through Jira, also I sent an e-mail to the Res e-mail, nothing wa= s forwarded.

Thx,
Stefan

From: Jorge Garc=C3=ADa [mailto:jorge@ssf.mx]
Sent: Wednesday, September 21, 2016 4:23 PM
To: Stefan Goga <SGoga@resourceenergysolutions.com<mailto:SGoga@resourcee= nergysolutions.com>>
Subject: Fwd: FW: Ticket Time Entry Created: T20160921.0021 - FW: Redirect = RES e-mails to SSF e-mails (Resource Energy Solutions)


---------- Forwarded message ---------
From: James Simmons <JSimmons@resourceenergysolutions.com<mailto:<= a href=3D"mailto:JSimmons@resourceenergysolutions.com" target=3D"_blank">JS= immons@resourceenergysolutions.com>>
Date: mi=C3=A9., 21 de sep. de 2016 a la(s) 14:36
Subject: FW: Ticket Time Entry Created: T20160921.0021 - FW: Redirect RES e= -mails to SSF e-mails (Resource Energy Solutions)
To: Stephanie Marx <SMarx@resourceenergysolutions.com<mailto:SMarx@resou= rceenergysolutions.com>>
Cc: Jorge Diaz <jorge@= ssf.mx<mailto:jorg= e@ssf.mx>>

Please test this Stefan.=C2=A0 Maybe add or update a Comment on an issue wi= th @jorge and see if he gets the JIRA notification.=C2=A0 Or add him as a w= atcher and make a Comment.=C2=A0 Advise if working.

James

From: Xydom Technologies Helpdesk [mailto:help@xydom.com<mailto:help@xydom.com>]
Sent: September 21, 2016 2:34 PM
To: James Simmons <JSimmons@resourceenergysolutions.com<mailto:JSim= mons@resourceenergysolutions.com>>
Subject: Ticket Time Entry Created: T20160921.0021 - FW: Redirect RES e-mai= ls to SSF e-mails (Resource Energy Solutions)

*** Please enter replies above this line ***


Time Entry Notification

James, Ticket (#T20160921.0021) has been Created
=E2=80=A2=C2=A0 Mail Contacts have been created and all RES email address a= re now being forwarded to the
- ssf.mx= <http://s= sf.mx>
- ssf.co= m.mx<http://ssf.com.mx>

=C2=A0 *=C2=A0 =C2=A0Ticket #: T20160921.0021 : FW: Redirect RES e-mails to= SSF e-mails
=C2=A0 *=C2=A0 =C2=A0Tech:Fernando Mendoza

[http://www.xydom.com/assets/logo-dark-min.png]




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