Return-Path: Delivered-To: jonatan@ssf.com.mx Received: from vishnu.hosting-mexico.net by vishnu.hosting-mexico.net (Dovecot) with LMTP id CWhrM8Sq5Vc4UgMArLfOng for ; Fri, 23 Sep 2016 17:20:52 -0500 Return-path: Envelope-to: jonatan@ssf.com.mx Delivery-date: Fri, 23 Sep 2016 17:20:52 -0500 Received: from a72-29-243-211.sb.shawcable.net ([72.29.243.211]:24294 helo=RES-EX11.Rlink.PDC) by vishnu.hosting-mexico.net with esmtps (TLSv1:AES128-SHA:128) (Exim 4.87) (envelope-from ) id 1bnYpu-000ult-Bm for jonatan@ssf.com.mx; Fri, 23 Sep 2016 17:20:52 -0500 Resent-From: Received: from mail0.ess.barracuda.com (64.235.153.10) by RES-EX11.Rlink.PDC (192.168.1.52) with Microsoft SMTP Server (TLS) id 14.3.123.3; Fri, 23 Sep 2016 16:22:45 -0600 Received: from mail-vk0-f49.google.com (mail-vk0-f49.google.com [209.85.213.49]) by mx33.ess.sfj.cudaops.com (version=TLSv1.2 cipher=ECDHE-RSA-AES128-GCM-SHA256 bits=128 verify=NO); Fri, 23 Sep 2016 22:19:42 +0000 Received: by mail-vk0-f49.google.com with SMTP id z126so3102426vkd.0 for ; Fri, 23 Sep 2016 15:19:42 -0700 (PDT) DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=ssf-mx.20150623.gappssmtp.com; s=20150623; h=mime-version:references:in-reply-to:from:date:message-id:subject:to :cc; bh=MM0QnZ7h9MmTVTFSps/HK7yoHEspvybEutd1V6XnLp8=; b=yEmk/8cu6DCgMoDDawXEbCLNuKSbdz6ZPKCB+cfqY4vRugD6AstZuhpDvlwLO8QfHD Q40d40Fjf0Wx9MLYGrO5zKF+x+GBR8qInsGQIyJTVtq9Dav9e1LfUfK5Ti0DI+zCZXMx tfkt+va5Hves+2oi1L1ZwzZQBfx6+4Pje7p2yoos2p7ZC4sN6zMyiH34mFnZR1i2W0Ly GdbLNobLmci5MLTMHpf4KEIrjVSbytiJYKcCZutPmE9M+DyBm9tzuJYHiOXwA0k6oKOy EQFvzIKE4i7boAsX3P7mZuEY4XEvFPyByPrXVas7ISHmQ5DXiAkJktFte5cKcrh7tCf0 a9Pg== X-Google-DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=1e100.net; s=20130820; h=x-gm-message-state:mime-version:references:in-reply-to:from:date :message-id:subject:to:cc; bh=MM0QnZ7h9MmTVTFSps/HK7yoHEspvybEutd1V6XnLp8=; b=M8duau+0QC+DHEWivLUM8U1bn4TI0VcG3KPqkCz9pcX9F0nEvVoptC+qnWQNdrk0s+ ypyX/ROy4Vu9urGBfD1L8etcg7kxQFzS0FyFtphbGNc9uP3WW2Ra0nRVPJ673d+YlLTh Y5PLy4uunM16VESU0SuZSoLwmx55qi5pCBmWRi0y0nqAA8DQRL8XxPanJAWNRnpO93JC oRpV00YPkvOQqJwsbNVFTDOrQqAHsEB9ems+N1oTHTVXL2d7i7ET09KeOC9eeUfGJLjr JsCNR3qMu/boLaMUZwUaQnXBhFXraQfeO/58v6JIpS9grTAGBD5qItcHSiiIwZ+a0u5c tVFw== X-Gm-Message-State: AA6/9RkgwzzUlgvps26wArekxxaLyE7M5JhUfiUEWwzoaOGc2OvcnZLwh9L9fqNkNx5PugZ/BxDP6YCGeyiBHg== X-Received: by 10.31.235.3 with SMTP id j3mr425998vkh.112.1474669182036; Fri, 23 Sep 2016 15:19:42 -0700 (PDT) MIME-Version: 1.0 References: <4674262E41D5AD48934259EF903F826301349BCE82@RES-EX11.Rlink.PDC> <4674262E41D5AD48934259EF903F826301349BD270@RES-EX11.Rlink.PDC> <4674262E41D5AD48934259EF903F826301349BDBC3@RES-EX11.Rlink.PDC> <4674262E41D5AD48934259EF903F826301349BDFE8@RES-EX11.Rlink.PDC> <4674262E41D5AD48934259EF903F826301349BF1F1@RES-EX11.Rlink.PDC> In-Reply-To: <4674262E41D5AD48934259EF903F826301349BF1F1@RES-EX11.Rlink.PDC> From: =?UTF-8?Q?Jorge_Garc=C3=ADa?= Date: Fri, 23 Sep 2016 22:19:31 +0000 Message-ID: Subject: Re: FW: Ticket Time Entry Created: T20160921.0021 - FW: Redirect RES e-mails to SSF e-mails (Resource Energy Solutions) To: James Simmons , Stefan Goga CC: Jonatan Gerardo Content-Type: multipart/alternative; boundary="94eb2c092d2cc1bea4053d342c82" X-BESS-ID: 1474669182-682772-12086-1436513-1 X-BESS-VER: 2016.12-r1609082011 X-BESS-Apparent-Source-IP: 209.85.213.49 X-BESS-Spam-Status: SCORE=0.00 using domain:81986 scores of QUARANTINE_LEVEL=4.0 KILL_LEVEL=7.0 tests=BSF_SC0_MISMATCH_TO, HTML_MESSAGE Received-SPF: none (mx33.ess.sfj.cudaops.com: jorge@ssf.mx does not designate permitted sender hosts) X-BESS-Spam-Report: Code version 3.2, rules version 3.2.2.175204 Rule breakdown below pts rule name description ---- ---------------------- -------------------------------- 0.00 BSF_SC0_MISMATCH_TO HEADER: Envelope rcpt doesn't match header 0.00 HTML_MESSAGE BODY: HTML included in message X-BESS-Spam-Score: 0.00 X-BESS-BRTS-Status: 1 X-Spam-Status: No, score=1.0 X-Spam-Score: 10 X-Spam-Bar: + X-Ham-Report: Spam detection software, running on the system "vishnu.hosting-mexico.net", has NOT identified this incoming email as spam. The original message has been attached to this so you can view it or label similar future email. If you have any questions, see root\@localhost for details. Content preview: Hello James. It works now. Thanks a lot for your help. [...] Content analysis details: (1.0 points, 5.0 required) pts rule name description ---- ---------------------- -------------------------------------------------- 0.5 RCVD_IN_SORBS_SPAM RBL: SORBS: sender is a spam source [209.85.213.49 listed in dnsbl.sorbs.net] 0.0 URIBL_BLOCKED ADMINISTRATOR NOTICE: The query to URIBL was blocked. See http://wiki.apache.org/spamassassin/DnsBlocklists#dnsbl-block for more information. [URIs: xydom.com] 0.0 T_SPF_PERMERROR SPF: test of record failed (permerror) 0.0 HEADER_FROM_DIFFERENT_DOMAINS From and EnvelopeFrom 2nd level mail domains are different 0.0 HTML_MESSAGE BODY: HTML included in message 0.1 DKIM_SIGNED Message has a DKIM or DK signature, not necessarily valid 0.4 RDNS_DYNAMIC Delivered to internal network by host with dynamic-looking rDNS 0.0 T_DKIM_INVALID DKIM-Signature header exists but is not valid X-Spam-Flag: NO --94eb2c092d2cc1bea4053d342c82 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hello James. It works now. Thanks a lot for your help. Regards. Jorge Garc=C3=ADa D=C3=ADaz. El vie., 23 de sep. de 2016 a la(s) 09:46, James Simmons < JSimmons@resourceenergysolutions.com> escribi=C3=B3: > Okay Xydom made the correction. Can you re-test and confirm okay now? > > > > James > > > > *From:* Jorge Garc=C3=ADa [mailto:jorge@ssf.mx] > *Sent:* September 23, 2016 8:42 AM > *To:* James Simmons ; Stefan Goga < > SGoga@resourceenergysolutions.com> > *Cc:* Jonatan Gerardo > *Subject:* Re: FW: Ticket Time Entry Created: T20160921.0021 - FW: > Redirect RES e-mails to SSF e-mails (Resource Energy Solutions) > > > > Hello James. The forwards are correct, however the mails for > JDiaz@resourceenergysolutions.com continue forwarding to > jonatan@ssf.com.mx, instead of jorge@ssf.mx. > > > > Regards. > > > > Jorge Garc=C3=ADa D=C3=ADaz. > > > > El jue., 22 de sep. de 2016 a la(s) 12:35, James Simmons < > JSimmons@resourceenergysolutions.com> escribi=C3=B3: > > Name RES Email Address > Forward To > Ricardo Aguilar RAguilar@resourceenergysolutions.com RAguilar@resourceenergysolutions.com> ricardo@ssf.mx ricardo@ssf.mx> > Rogelio Gonzalez RGonzalez@@resourceenergysolutions.com RGonzalez@@resourceenergysolutions.com> rogelio@ssf.mx rogelio@ssf.mx> > Omar Avalos OAvalos@resourceenergysolutions.com OAvalos@resourceenergysolutions.com> omarleonor@ssf.com.mx > > Komal Arora KArora@resourceenergysolutions.com KArora@resourceenergysolutions.com> komal@ssf.com.mx komal@ssf.com.mx> > Jonatan Gerardo JGerardo@resourceenergysolutions.com JGerardo@resourceenergysolutions.com> jonatan@ssf.com.mx jonatan@ssf.com.mx> > Jorge Diaz JDiaz@resourceenergysolutions.com JDiaz@resourceenergysolutions.com> jorge@ssf.mx jorge@ssf.mx> > > Can you confirm that these forwards are correct? This is what I entered > on the ticket. > > James > > From: Stefan Goga > Sent: September 22, 2016 12:31 PM > To: James Simmons > Cc: Jorge Diaz ; Jonatan Gerardo < > JGerardo@resourceenergysolutions.com> > Subject: RE: FW: Ticket Time Entry Created: T20160921.0021 - FW: Redirect > RES e-mails to SSF e-mails (Resource Energy Solutions) > > Seems all e-mails, including Jira, that I send to Jorge Dias are going to > Jonatan Gerardo e-mail. > > Thx, > Stefan > From: James Simmons > Sent: Thursday, September 22, 2016 9:56 AM > To: Stefan Goga SGoga@resourceenergysolutions.com>> > Cc: Jorge Diaz > > Subject: RE: FW: Ticket Time Entry Created: T20160921.0021 - FW: Redirect > RES e-mails to SSF e-mails (Resource Energy Solutions) > > Try again now. > > From: Stefan Goga > Sent: September 21, 2016 5:03 PM > To: James Simmons JSimmons@resourceenergysolutions.com>> > Cc: Jorge Diaz > > Subject: RE: FW: Ticket Time Entry Created: T20160921.0021 - FW: Redirect > RES e-mails to SSF e-mails (Resource Energy Solutions) > > I did but he still doesn=E2=80=99t get anything. > > Stefan > From: James Simmons > Sent: Wednesday, September 21, 2016 5:01 PM > To: Stefan Goga SGoga@resourceenergysolutions.com>> > Cc: Jorge Diaz > > Subject: RE: FW: Ticket Time Entry Created: T20160921.0021 - FW: Redirect > RES e-mails to SSF e-mails (Resource Energy Solutions) > > Forget JIRA for a moment. Send email to JDiaz@resourceenergysolutions.co= m > . Does Jorge get the email? > > From: Stefan Goga > Sent: September 21, 2016 4:59 PM > To: James Simmons JSimmons@resourceenergysolutions.com>> > Cc: Jorge Diaz > > Subject: RE: FW: Ticket Time Entry Created: T20160921.0021 - FW: Redirect > RES e-mails to SSF e-mails (Resource Energy Solutions) > > Hi James, > > We tested through Jira, also I sent an e-mail to the Res e-mail, nothing > was forwarded. > > Thx, > Stefan > > From: Jorge Garc=C3=ADa [mailto:jorge@ssf.mx] > Sent: Wednesday, September 21, 2016 4:23 PM > To: Stefan Goga SGoga@resourceenergysolutions.com>> > Subject: Fwd: FW: Ticket Time Entry Created: T20160921.0021 - FW: Redirec= t > RES e-mails to SSF e-mails (Resource Energy Solutions) > > > ---------- Forwarded message --------- > From: James Simmons JSimmons@resourceenergysolutions.com>> > Date: mi=C3=A9., 21 de sep. de 2016 a la(s) 14:36 > Subject: FW: Ticket Time Entry Created: T20160921.0021 - FW: Redirect RES > e-mails to SSF e-mails (Resource Energy Solutions) > To: Stephanie Marx SMarx@resourceenergysolutions.com>> > Cc: Jorge Diaz > > > Please test this Stefan. Maybe add or update a Comment on an issue with > @jorge and see if he gets the JIRA notification. Or add him as a watcher > and make a Comment. Advise if working. > > James > > From: Xydom Technologies Helpdesk [mailto:help@xydom.com help@xydom.com>] > Sent: September 21, 2016 2:34 PM > To: James Simmons JSimmons@resourceenergysolutions.com>> > Subject: Ticket Time Entry Created: T20160921.0021 - FW: Redirect RES > e-mails to SSF e-mails (Resource Energy Solutions) > > *** Please enter replies above this line *** > > > Time Entry Notification > > James, Ticket (#T20160921.0021) has been Created > =E2=80=A2 Mail Contacts have been created and all RES email address are = now being > forwarded to the > - ssf.mx > - ssf.com.mx > > * Ticket #: T20160921.0021 : FW: Redirect RES e-mails to SSF e-mails > * Tech:Fernando Mendoza > > [http://www.xydom.com/assets/logo-dark-min.png] > > > > --94eb2c092d2cc1bea4053d342c82 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable
Hello James.

It works now.
Thanks a lot for your help.

Regards.<= /div>

Jorge Garc=C3=ADa D=C3=ADaz.

El vie., 23 de sep. de 2016 a la(s) 0= 9:46, James Simmons <JSimmons@resourceenergysolutions.com> escribi=C3=B3:
<= blockquote class=3D"gmail_quote" style=3D"margin:0 0 0 .8ex;border-left:1px= #ccc solid;padding-left:1ex">

Okay Xydom made the correction.=C2=A0= Can you re-test and confirm okay now?

=C2=A0

James

=C2=A0

From: = Jorge Garc=C3=ADa [mailto:jorge@ssf.mx]
Sent: September 23, 2016 8:42 AM
To: James Simmons <JSimmons@resourceenergysolutions.com>; S= tefan Goga <SGoga@resourceenergysolutions.com>
Cc: Jonatan Gerardo <JGerardo@resourceenergysolutions.com><= br> Subject: Re: FW: Ticket Time Entry Created: T20160921.0021 - FW: Red= irect RES e-mails to SSF e-mails (Resource Energy Solutions)<= /span>

=C2=A0

Hello James. The forwards are correct, however the m= ails for JDia= z@resourceenergysolutions.com=C2=A0continue forwarding to jonatan@ssf.com.mx<= /a>, instead of jorge@ssf.mx.

=C2=A0

Regards.

=C2=A0

Jorge Garc=C3=ADa D=C3=ADaz.

=C2=A0

El jue., 22 de sep. de 2016 a la(s) 12:35, James Sim= mons <JSimmons@resourceenergysolutions.com> escribi=C3=B3:<= u>

Name=C2=A0 =C2=A0 =C2= =A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0RE= S Email Address=C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2= =A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 = =C2=A0 Forward To
Ricardo Aguilar=C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0RAguilar@reso= urceenergysolutions.com<mailto:RAguilar@resourceenergysolutions.com>=C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 ricardo@ssf.mx<mailto:ricardo@ssf.mx>
Rogelio Gonzalez=C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 RGonzalez@@resourceenergysolutions= .com <mailto:RGonzal= ez@@re= sourceenergysolutions.com>=C2=A0 =C2=A0 =C2=A0 rogelio@= ssf.mx<mailto:ro= gelio@ssf.mx>
Omar Avalos=C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0OAva= los@resourceenergysolutions.com<mailto:OAvalos@resourceenergysolutions= .com>=C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0omarleonor@ssf.com.mx<mailto:omarleonor@ssf.com.mx>
Komal Arora=C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 <= a href=3D"mailto:KArora@resourceenergysolutions.com" target=3D"_blank"> KArora@resourceenergysolutions.com<mailto:KArora@resourceenergysolution= s.com>=C2=A0 =C2=A0komal@ssf.com.mx<mailto:komal@ssf.com.mx>
Jonatan Gerardo=C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0JGerardo@resourceene= rgysolutions.com<mailto:JGerardo@resourceenergysolutions.com>= =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0jonatan@ssf.com.mx<mailto:jonatan@ssf.com.mx>
Jorge Diaz=C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 = =C2=A0 JDiaz@resourceenergysolutions.com<mailto:JDiaz@resourceenergysolutions.c= om>=C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0jorge@ssf.mx<mailto:<= a href=3D"mailto:jorge@ssf.mx" target=3D"_blank">jorge@ssf.mx>

Can you confirm that these forwards are correct?=C2=A0 This is what I enter= ed on the ticket.

James

From: Stefan Goga
Sent: September 22, 2016 12:31 PM
To: James Simmons <JSimmons@resourceenergysolutions.com>
Cc: Jorge Diaz <jorge@= ssf.mx>; Jonatan Gerardo <JGerardo@resourceenergysolutions.com= >
Subject: RE: FW: Ticket Time Entry Created: T20160921.0021 - FW: Redirect R= ES e-mails to SSF e-mails (Resource Energy Solutions)

Seems all e-mails, including Jira, that I send to Jorge Dias are going to J= onatan Gerardo e-mail.

Thx,
Stefan
From: James Simmons
Sent: Thursday, September 22, 2016 9:56 AM
To: Stefan Goga <SGoga@resourceenergysolutions.com<mailto:SGoga@resourcee= nergysolutions.com>>
Cc: Jorge Diaz <jorge@= ssf.mx<mailto:jorg= e@ssf.mx>>
Subject: RE: FW: Ticket Time Entry Created: T20160921.0021 - FW: Redirect R= ES e-mails to SSF e-mails (Resource Energy Solutions)

Try again now.

From: Stefan Goga
Sent: September 21, 2016 5:03 PM
To: James Simmons <JSimmons@resourceenergysolutions.com<mailto:JSim= mons@resourceenergysolutions.com>>
Cc: Jorge Diaz <jorge@= ssf.mx<mailto:jorg= e@ssf.mx>>
Subject: RE: FW: Ticket Time Entry Created: T20160921.0021 - FW: Redirect R= ES e-mails to SSF e-mails (Resource Energy Solutions)

I did but he still doesn=E2=80=99t get anything.

Stefan
From: James Simmons
Sent: Wednesday, September 21, 2016 5:01 PM
To: Stefan Goga <SGoga@resourceenergysolutions.com<mailto:SGoga@resourcee= nergysolutions.com>>
Cc: Jorge Diaz <jorge@= ssf.mx<mailto:jorg= e@ssf.mx>>
Subject: RE: FW: Ticket Time Entry Created: T20160921.0021 - FW: Redirect R= ES e-mails to SSF e-mails (Resource Energy Solutions)

Forget JIRA for a moment.=C2=A0 Send email to JDiaz@resourceenergysolutions.com<mailto:JDiaz@resourceenergysolutions.c= om>.=C2=A0 Does Jorge get the email?

From: Stefan Goga
Sent: September 21, 2016 4:59 PM
To: James Simmons <JSimmons@resourceenergysolutions.com<mailto:JSim= mons@resourceenergysolutions.com>>
Cc: Jorge Diaz <jorge@= ssf.mx<mailto:jorg= e@ssf.mx>>
Subject: RE: FW: Ticket Time Entry Created: T20160921.0021 - FW: Redirect R= ES e-mails to SSF e-mails (Resource Energy Solutions)

Hi James,

We tested through Jira, also I sent an e-mail to the Res e-mail, nothing wa= s forwarded.

Thx,
Stefan

From: Jorge Garc=C3=ADa [mailto:jorge@ssf.mx]
Sent: Wednesday, September 21, 2016 4:23 PM
To: Stefan Goga <SGoga@resourceenergysolutions.com<mailto:SGoga@resourcee= nergysolutions.com>>
Subject: Fwd: FW: Ticket Time Entry Created: T20160921.0021 - FW: Redirect = RES e-mails to SSF e-mails (Resource Energy Solutions)


---------- Forwarded message ---------
From: James Simmons <JSimmons@resourceenergysolutions.com<mailto:<= a href=3D"mailto:JSimmons@resourceenergysolutions.com" target=3D"_blank">JS= immons@resourceenergysolutions.com>>
Date: mi=C3=A9., 21 de sep. de 2016 a la(s) 14:36
Subject: FW: Ticket Time Entry Created: T20160921.0021 - FW: Redirect RES e= -mails to SSF e-mails (Resource Energy Solutions)
To: Stephanie Marx <SMarx@resourceenergysolutions.com<mailto:SMarx@resou= rceenergysolutions.com>>
Cc: Jorge Diaz <jorge@= ssf.mx<mailto:jorg= e@ssf.mx>>

Please test this Stefan.=C2=A0 Maybe add or update a Comment on an issue wi= th @jorge and see if he gets the JIRA notification.=C2=A0 Or add him as a w= atcher and make a Comment.=C2=A0 Advise if working.

James

From: Xydom Technologies Helpdesk [mailto:help@xydom.com<mailto:help@xydom.com>]
Sent: September 21, 2016 2:34 PM
To: James Simmons <JSimmons@resourceenergysolutions.com<mailto:JSim= mons@resourceenergysolutions.com>>
Subject: Ticket Time Entry Created: T20160921.0021 - FW: Redirect RES e-mai= ls to SSF e-mails (Resource Energy Solutions)

*** Please enter replies above this line ***


Time Entry Notification

James, Ticket (#T20160921.0021) has been Created
=E2=80=A2=C2=A0 Mail Contacts have been created and all RES email address a= re now being forwarded to the
- ssf.mx<http://ssf.mx>
- ssf.com.mx<http://ssf.com.mx>

=C2=A0 *=C2=A0 =C2=A0Ticket #: T20160921.0021 : FW: Redirect RES e-mails to= SSF e-mails
=C2=A0 *=C2=A0 =C2=A0Tech:Fernando Mendoza

[http://www.xydom.com/assets/logo-dark-min.png]



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